SoftDev Remote Screen Support
You have reached this page because you are expecting remote screen support by one of the excellent technicians who spend all their lives waiting by the screen just for such an eventuality. All things come at a cost however and if you are not on a support contract or willing to shell out a few bob for the time it takes to have a true expert at your disposal, then simply point your browser at some other location. We won't be offended, honestly!
On the other hand if you want to continue, simply click the big button in front of you (above this text) and do as you're told, which is essentially to accept the download of an executable piece of code - Yes that's right an EXECUTABLE. So whatever your system tells you by way of warnings about malicious hackers, trolls and smelly teenagers in dark bedrooms, continue to download thte software and RUN it.
You'll no doubt be communicating with us by other old fashioned means in the first instance, so once you've run the little piece of code you'll simply have to quote the 9 digit ID followed by the four digit password and we'll be up and running before you can even watch a trailer for the BBC iPlayer.
So, what are you waiting for? - Go ahead and click the Remote Support button and let's get you sorted out!
Note that you can save the executable (for example to your desktop) and then simply double-click the icon for each support session rather than returning to the softdev website each time
Didn't expect to land here ? « Beam me back gently please
Remote Host Setup
Mac Version